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We're here to help you understand what happened and what options you have next.

Lost Bitcoin, Ethereum, USDT or other cryptocurrency? We're here to help you understand what happened and what options you have next.


IOC Support provides free, human-reviewed cryptocurrency fraud case assessments, helping victims understand where their digital assets may have gone and what practical steps might still be available.


Our service is provided by Intelligence On Chain, a specialist blockchain investigation and open-source intelligence (OSINT) organisation.


You don't need technical knowledge, and you won't be asked to pay for your initial assessment.


GET YOUR FREE CASE ASSESSMENT


100% free initial assessment | Reviewed by a human | No obligation

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IOC Support is provided by Intelligence On Chain (IOC), a London-based blockchain investigation and OSINT specialist.


Since 2022, IOC has handled hundreds of cases involving hundreds of millions of dollars worldwide and trained 600+ investigators across dozens of jurisdictions, including professionals from the Wall Street Journal, US Department of Justice and international law enforcement agencies.

Find out more

Just Lost Cryptocurrency? Here's What to Do First.

If you believe your cryptocurrency has been stolen or you've sent funds to a fraudulent investment platform, acting promptly can help preserve important evidence and potential investigative opportunities.

1. Stop sending money.

Do not send additional cryptocurrency to unlock withdrawals, pay supposed taxes or cover recovery fees. These requests are common in cryptocurrency fraud.

2. Secure your accounts and wallets.

If you suspect a wallet compromise, take steps to protect any remaining assets using a trusted, uncompromised device. Secure relevant accounts and avoid sharing recovery phrases, private keys or passwords.

3. Preserve the evidence.

Save wallet addresses, transaction hashes, screenshots, website addresses and communications. Do not delete messages or transaction records.

4. Report the suspected crime.

Contact the appropriate law enforcement or national fraud reporting authority. If an exchange or custodial service is involved, contact its official support or security team promptly.

5. Request a free case assessment.

We can help you understand the blockchain evidence and consider whether further investigative steps may be useful.

How Does IOC Support Work?

Tell Us What Happened

Understand Your Options

Tell Us What Happened

Complete our secure case submission form and describe the circumstances in your own words.

Your Case Is Reviewed

Understand Your Options

Tell Us What Happened

A case handler reviews the information you provide and determines what can reasonably be assessed.

Understand Your Options

Understand Your Options

Understand Your Options

We explain the initial findings, important limitations and possible next steps.

What Types of Cryptocurrency Fraud Can We Help With?

IOC Support offers initial assessments for a range of cryptocurrency-related incidents.

Stolen Bitcoin, Ethereum and Stablecoins

If cryptocurrency has been transferred without your consent, we can assess the available blockchain transaction information and examine where the assets may have moved.


Fake Cryptocurrency Investment Platforms

Fraudulent investment websites and trading platforms often display false balances or demand additional payments before allowing withdrawals.

We can help examine relevant cryptocurrency transactions and potential destinations.


Cryptocurrency Wallet Hacks and Phishing

If your wallet has been compromised through phishing, malicious approvals, stolen credentials or other forms of unauthorised access, we can review relevant blockchain activity.


Romance and Investment Scams

Criminals sometimes use relationships, impersonation and fabricated investment opportunities to persuade victims to transfer cryptocurrency.

We can review available transaction evidence and help you understand possible investigative options.


USDT and Other Stablecoin Fraud

We can assess transfers involving USDT, USDC and other supported assets, including interactions with relevant cryptocurrency services and smart contracts.


Suspicious Cryptocurrency Transactions

If you're uncertain whether a transaction, wallet address or cryptocurrency platform is connected to suspected fraud, we can examine the information provided to determine what can reasonably be established.


Not sure which category applies to you? That's fine. Simply explain what happened.

Why Trust IOC Support?

No false promises.

Evidence before assumptions

Human-reviewed assessments

We believe that people affected by cryptocurrency crime deserve clear explanations, realistic expectations and access to professional guidance.

Human-reviewed assessments

Evidence before assumptions

Human-reviewed assessments

Your initial assessment is reviewed by a person with relevant investigative knowledge, rather than relying solely on automated cryptocurrency recovery claims.

Evidence before assumptions

Evidence before assumptions

No guaranteed recovery claims

We distinguish information supported by blockchain evidence from investigative possibilities and uncertain findings.

No guaranteed recovery claims

No guaranteed recovery claims

No guaranteed recovery claims

We will not promise that stolen assets can be recovered or that an individual can be identified simply because a transaction is traceable.

Transparent about paid work

No guaranteed recovery claims

Transparent about paid work

If further investigation might be appropriate, we can explain the potential scope. There is no obligation to proceed.

Can Stolen Cryptocurrency Actually Be Recovered?

Sometimes, but tracing cryptocurrency and recovering it are two different things.

Public blockchains often make it possible to follow the movement of cryptocurrency between wallet addresses, smart contracts and services. However, seeing where funds moved does not necessarily identify the person controlling them or give an investigator the power to retrieve them.

Recovery may depend on the location of the assets, available evidence, cooperation from cryptocurrency services, law enforcement action or legal proceedings.

In some cases, further investigation may uncover useful opportunities. In others, there may be no realistic recovery route.

Our role is to help you understand the evidence and your options, and not to sell you a promise.

Help Us Keep IOC Support Free



IOC Support is funded through Intelligence On Chain's professional training courses, investigative services and voluntary contributions from individuals and organisations.


Every free assessment requires investigator time, specialist tools and resources.


You can help us continue this work. 


Whether through a monthly contribution, enrolling in our training courses or becoming a corporate sponsor, your support helps us provide free investigative guidance to victims worldwide.

Frequently Asked Questions

Please reach us at admin@intelligenceonchain.com if you cannot find an answer to your question.

Our initial case assessment is always free. 


Where more extensive investigative work is required, we may offer paid services under a separately agreed scope and quotation. There is no obligation to proceed.

Many transactions involving Bitcoin, Ethereum, USDT and other cryptocurrencies can be analysed using public blockchain records.


Investigators may be able to identify where funds moved or whether they interacted with known cryptocurrency services. However, some transactions are difficult to trace, and tracing does not guarantee recovery.

We help victims understand cryptocurrency movements, available evidence and potential investigative opportunities.


Where relevant, our findings may help inform reports to exchanges, legal professionals or law enforcement. We cannot guarantee asset recovery, freezing or the identification of suspects.

Provide whatever information you have, such as wallet addresses, transaction IDs, dates, screenshots, websites and relevant communications.


You don't need to know how blockchain technology works. Never provide your seed phrase, private keys or passwords.

After submitting your case, you'll receive a case reference and private access details.

Our case submission service currently advises that a case handler usually responds within 24 hours. Complex cases or periods of high demand may take longer.

Yes. We recommend reporting suspected theft or fraud to the appropriate authorities.


Private investigators do not have the legal powers available to law enforcement. Reporting promptly may help preserve time-sensitive investigative opportunities.

Case submissions are handled through our private case-management service. Your case page provides access to messages, evidence submissions and progress updates.


Please review the applicable privacy information for details about how personal information and evidence are stored, retained and deleted.

No. There is no obligation to commission paid investigative services after your free assessment.


If we believe further investigation may be worthwhile, we can explain what that would involve and provide a separately agreed scope and quotation.